Privacy Policy

Last updated: 26 October 2026

Identity and Role of the Data Controller

infokite acts as the data controller for personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in connection with our specialised courses on live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation and professional management of television and streaming productions. Our registered office is at Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG and we can be contacted at [email protected] or 01494 671234.

Scope of This Notice and Who It Covers

This privacy notice applies to all visitors to our commercial website, including prospective and enrolled students, course participants, website users and any individuals who interact with our services from the United Kingdom or elsewhere. It covers data collected via our contact form, course enquiry processes and any other interactions on the site. It does not cover third-party websites linked from our pages.

Categories of Personal Data and Sources

We collect personal data directly from you when you complete forms or correspond with us. Categories include identification details such as name, contact information including email address and telephone number, professional background relevant to broadcasting and production training, and technical data such as IP address and browser type. We may also receive data from analytics providers or payment processors where applicable to course enrolment.

Purpose-by-Purpose Explanation of Processing and Legal Basis

We process data to respond to course enquiries under the legal basis of legitimate interest and contract performance. We use contact details to deliver training services and manage enrolments under contract. Marketing communications rely on consent. Website functionality and security are processed under legitimate interest. Analytics improve our course offerings under legitimate interest. Each purpose is documented with the specific lawful basis applied.

Whether Providing Data Is Required and Consequences

Supplying contact details is necessary to receive course information or enrol. Failure to provide required data may prevent us from processing your enquiry or confirming your place on a programme. Optional fields such as professional experience help tailor our recommendations but are not mandatory.

Cookies and Similar Technologies

We use cookies and similar technologies to ensure the site functions correctly, remember preferences and gather anonymised usage statistics. Please refer to our separate Cookie Policy for full details on the types of cookies employed and how to manage your preferences via the site-wide cookie banner.

Processors, Service-Provider Categories and Disclosures

We engage processors including hosting providers, email delivery services, payment gateways and analytics platforms. These providers are contractually bound to process data only on our instructions and to maintain appropriate security. We may disclose data where required by law or to protect our legal rights.

International Transfers and Safeguards

Some processors may be located outside the United Kingdom. Where transfers occur we rely on appropriate safeguards such as standard contractual clauses approved by the Information Commissioner’s Office or adequacy decisions to ensure your data receives an equivalent level of protection.

Retention Periods or Criteria

Enquiry data is retained for up to two years after the last contact. Course records including enrolment and certification details are kept for seven years to meet legal and accounting obligations. Technical logs are deleted after twelve months unless needed for security investigations.

Security and Data-Minimisation Practices

We implement technical and organisational measures including encryption, access controls and regular security reviews to protect personal data. We collect only the minimum data necessary for each purpose and do not make absolute guarantees regarding security.

Data-Subject Rights and How to Exercise Them

You have the right to access, rectify, erase, restrict processing, data portability and object to processing. To exercise these rights please contact us at [email protected] with a clear description of your request. We will respond within one month and may request additional information to verify your identity.

Right to Withdraw Consent and Object to Direct Marketing

Where processing is based on consent you may withdraw it at any time by contacting [email protected]. You can also opt out of direct marketing by using the unsubscribe link in emails or by writing to us. Objection to profiling for marketing purposes will be respected.

Right to Complain to the Competent Supervisory Authority

If you believe we have not handled your data correctly you may lodge a complaint with the Information Commissioner’s Office at ico.org.uk or by post to their offices in the United Kingdom.

Children or Age Restrictions

Our courses are intended for individuals aged eighteen and over. We do not knowingly collect personal data from anyone under the age of eighteen. If we become aware that data from a minor has been submitted we will delete it promptly.

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal or similarly significant effects. Any analytics are used solely to improve course content and website experience.

Policy Changes and Effective Date

We may update this policy to reflect changes in law or practice. The last updated date appears at the top of this page. Continued use of the site after changes constitutes acceptance of the revised notice.