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Legal Information

Last updated: 26 October 2026

This Legal Information page sets out the identity of the operator of this website, the legal and regulatory framework that applies to it, the terms on which the site and its training services are made available, and the routes through which you can raise questions or complaints. It should be read together with the Privacy Policy, the Cookie Policy, the Terms and Conditions and the Payment and Refund Policy, each of which forms part of the same set of documents. Where this page summarises a rule, the fuller explanation in the relevant policy governs the detail.

1. Identity of the Website Operator and Its Role

This website is owned and operated by infokite (referred to in this document as "we", "us", "our" or "the operator"). infokite operates this commercial website as a provider of specialised training courses focused on live production decks and control rooms. Our teaching covers multi-camera switching, live broadcasting techniques, real-time video operation, and the professional management of television and streaming productions.

The operator delivers educational services to individuals and to organisations wishing to develop or refresh skills in broadcast media and live event production. We act as the seller and supplier of those courses. We are not an employment agency, a broadcaster, a commissioning body or an agent for any third-party production company, and nothing on this website should be read as creating an agency, partnership, joint venture or employment relationship between us and any visitor, student or organisation.

All activities conducted through this website are carried out in compliance with applicable United Kingdom law governing commercial education, consumer protection and e-commerce services, including the Electronic Commerce (EC Directive) Regulations 2002, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015.

2. Legal Form, Registration Details, Tax Identifiers, Licences and Responsible Representatives

infokite is a private limited company incorporated in England and Wales. Its key non-contact legal identifiers are as follows: Company Registration Number: 02867466; VAT Registration Number: GB 645 085 923. The company maintains the registrations required of it with Companies House and HM Revenue & Customs.

Under the Companies Act 2006, a company must disclose its registered name, its place of registration, its registered number and the address of its registered office in its business communications, including on its websites. The company also complies with the disclosure requirements of the Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015, which require disclosure of the registered name and certain additional information on websites and in electronic communications. Where a trading name is used, it is used by the company and does not create a separate legal entity.

No specific operational licence beyond the standard requirements for educational and training services is mandated for this type of business in the United Kingdom. Where a course involves working with broadcast equipment, radio spectrum or third-party facilities, any licences or permissions required for that equipment or those premises are held by the relevant equipment owner, broadcaster or venue operator.

The responsible representatives of the company are its directors. Their details are filed with Companies House and are available for public inspection. Directors are responsible for the management of the company and for the accuracy of the information published on this website. These identifiers and disclosures exist to ensure transparency and accountability in all commercial dealings.

3. Registered Office and Available Contact Details

The registered office of the company is: Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG.

Correspondence and enquiries may be directed to us using the following channels: email [email protected]; telephone 01494 671234; or by post to Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG. General enquiries should be sent by email in the first instance, and we aim to respond within two working days. Our telephone lines are staffed on Monday to Friday between 09:00 and 18:00, on Saturday between 10:00 and 14:00, and are closed on Sunday and on public holidays in England and Wales.

Formal communications, including notices relating to bookings, cancellations, complaints or legal matters, should be sent using the email or postal channels listed above. The website also provides a contact form on the Contacts page, which routes messages to the same monitored mailbox. A site-wide cookie banner manages consent for data processing in line with the Privacy and Electronic Communications Regulations 2003 (PECR) and the requirements of the Data Protection Act 2018.

Please note that the registered office address is a correspondence address and is not necessarily a training venue. Training takes place at the venues confirmed in your booking documents. Visitors should not attend any address for training unless it has been confirmed in writing for their specific course date.

4. Purpose, Scope and Intended Audience of the Website

This website exists to promote professional training courses and to facilitate enrolment in them. Its scope encompasses detailed instruction in control room operations, multi-camera production workflows, broadcasting standards, real-time video operation and streaming management techniques, together with the practical skills required to manage a live television or online broadcast from preparation through to transmission.

The intended audience includes media professionals, aspiring broadcasters, production technicians, students of film and television studies, corporate communications teams, and organisations involved in live events or content creation. Content is written for users in the United Kingdom and internationally, in English, and is designed around practical, hands-on learning outcomes that can be applied directly in real-world television and streaming productions.

Nothing published here constitutes professional advice for a specific production. Course content is generic and educational. Decisions about equipment configuration, regulatory compliance, safety on set, broadcast standards or contractual arrangements for a particular production remain the responsibility of the user or their employer.

5. Access To and Acceptable Use of the Website

Access to this website is permitted on a temporary basis. We may suspend, withdraw, restrict or change all or part of the site without notice, including for maintenance, security or capacity reasons. We do not guarantee that the site, or any part of it, will always be available or uninterrupted.

When using this website you agree not to misuse it. In particular, you must not:

  • use the site in any way that breaches any applicable local, national or international law or regulation, including the Computer Misuse Act 1990;
  • introduce or attempt to introduce viruses, trojans, worms, logic bombs or any other malicious or technologically harmful material;
  • attempt to gain unauthorised access to the site, the server on which it is stored, or any server, computer or database connected to it;
  • use automated systems, including scraping tools, bots or crawlers, to extract content or data from the site without our written permission;
  • reproduce, duplicate, copy or re-sell any part of the site in contravention of the intellectual property section below;
  • post or transmit through the contact form any unlawful, defamatory, obscene, harassing or misleading material, or any unsolicited commercial communication;
  • impersonate any person, or misrepresent your identity or affiliation with any person or organisation.

Where you are provided with, or choose, a username, password or any other piece of information as part of our security procedures, you must treat that information as confidential and must not disclose it to any third party. We may disable any account or credential at any time if, in our reasonable opinion, you have failed to comply with these provisions.

We reserve the right to refuse enrolment, or to withdraw a place on a course, where there are reasonable grounds to believe that a person has breached these rules or presents a risk to the safety or wellbeing of other participants, staff or equipment.

6. Ownership and Permitted Use of Website Content, Trademarks and Other Intellectual Property

All intellectual property rights in this website and in the material published on it, including text, graphics, layout, course descriptions, curricula, training materials, diagrams, photographs, audio-visual content and software, are owned by infokite or licensed to us. Those works are protected by copyright, database right and other intellectual property laws, including the Copyright, Designs and Patents Act 1988.

You may print off one copy, and may download extracts, of any page from this website for your personal reference, and you may draw the attention of others within your organisation to material posted on the site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on this website must always be acknowledged. You must not use any part of the materials on this website for commercial purposes, including delivering your own training, without obtaining a licence to do so from us or our licensors. Course materials supplied to enrolled participants are licensed for that participant's personal professional use only and may not be shared, resold, uploaded to a public platform or used to deliver competing training.

The name infokite, its logo and any associated marks are our trademarks. You may not use them without our prior written consent, except to refer to us factually and accurately. All other trademarks, brand names and product names referenced on this website, including equipment and software names used in course descriptions, belong to their respective owners and are used for identification and descriptive purposes only. Any such use does not imply endorsement, sponsorship or affiliation.

If you believe that any content on this website infringes your copyright, database right or other intellectual property rights, please notify us using the contact details in section 3 above, setting out a description of the work concerned, the location of the allegedly infringing material and your contact details. We will investigate promptly and take appropriate action, which may include removing the material.

7. Accuracy, Availability and Proportionate Limitations of Liability

The content on this website is provided for general information and promotional purposes only. It is not intended to amount to advice on which you should rely. Although we make reasonable efforts to keep course information, dates, prices and technical descriptions accurate and up to date, we make no representations, warranties or guarantees, whether express or implied, that the content is accurate, complete or current at all times.

Course timetables, software versions, equipment specifications and technical standards change frequently. Where a course description refers to particular equipment, workflows or standards, those references describe the intended teaching context and may be adapted by the trainer to reflect current practice or the facilities available on the day.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for any other liability that cannot be excluded or restricted under the Consumer Rights Act 2015, the Consumer Protection Act 1987 or other applicable law.

Subject to the paragraph above, and to the extent permitted by law, we exclude all implied conditions, warranties, representations or other terms that may apply to this website or to any content on it. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, this website, or reliance on any content displayed on it. In particular, we are not liable for loss of profits, loss of business, loss of goodwill, business interruption, or loss of business opportunity, or for any indirect or consequential loss.

Different limitations and exclusions of liability apply to the supply of training courses, and those are set out in the Terms and Conditions and the Payment and Refund Policy. Nothing in this section affects your statutory rights as a consumer.

We do not guarantee that this website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access the site, and you should use your own virus protection software. We accept no responsibility for any loss or damage caused by a distributed denial-of-service attack, virus or other technologically harmful material that may infect your equipment, programs, data or other proprietary material due to your use of the site or your downloading of any material from it.

8. External Links and Third-Party Content

This website may contain links to other websites, resources and content provided by third parties, including equipment manufacturers, professional bodies, venues and software vendors. Such links are provided for your convenience and reference only. We have no control over the contents of those sites or resources, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

Links do not imply endorsement, recommendation or approval of the linked site, its operator or its content, and the inclusion of a link does not mean that we have reviewed or verified the information it contains. If you access third-party sites from this website, you do so at your own risk and you should review the terms of use and privacy policies of those sites before relying on them or providing any personal information to them.

Where content on this website embeds or reproduces material supplied by a third party, including product images, technical specifications or manufacturer documentation, that material remains the property of its owner and is used for identification or educational purposes. If you are a rights holder and believe that your material has been used incorrectly, please contact us so that we can review the position.

9. Related Policies: Privacy, Cookies, Terms and Refunds

This Legal Information page forms part of a comprehensive set of policies, and the following documents are available on this website. You should consult them together with this page for a complete understanding of your rights and obligations:

  • The Privacy Policy explains how we handle personal data in accordance with UK GDPR and the Data Protection Act 2018, including what we collect, why we collect it, how long we keep it, who we share it with and how you can exercise your rights of access, rectification, erasure, restriction, portability and objection.
  • The Cookie Policy explains the use of cookies and similar technologies under PECR, the categories of cookies we use, their purposes and how you can withdraw or change consent through the site-wide cookie banner or your browser settings.
  • The Terms and Conditions govern the contractual relationship between you and us in respect of course bookings, attendance, conduct, obligations of both parties and use of the website.
  • The Payment and Refund Policy outlines billing arrangements, accepted payment methods, cancellation and transfer procedures, cooling-off rights and refund entitlements.

Where there is a conflict between this page and the Terms and Conditions in relation to the supply of a course, the Terms and Conditions prevail to the extent of the conflict. Where there is a conflict in relation to the handling of personal data, the Privacy Policy prevails.

10. Consumer Rights, Applicable Law and Competent Courts

As a commercial provider of training services, infokite complies with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Clear information on course content, pricing, duration, location, and cancellation rights is provided prior to booking. Where a contract is concluded at a distance or off-premises, a cooling-off period applies and you may cancel within 14 days of the conclusion of the contract. Where you expressly request that a course begins during the cancellation period, you may be required to pay a proportionate amount for the teaching already delivered, and the right to cancel may be lost once the course has been fully performed with your agreement.

Nothing in these documents affects your statutory rights under the Consumer Rights Act 2015, including the right to services performed with reasonable care and skill, and your right to a remedy (including a repeat performance or a price reduction) where a service falls short of that standard. All prices shown on this website are inclusive of applicable VAT where stated.

If you have a complaint, please raise it using the contact details in section 3 above so that we have the opportunity to resolve it. We will acknowledge complaints promptly and aim to provide a substantive response within 14 days. If we cannot resolve a dispute between us, you may wish to seek advice from Citizens Advice or another consumer advice service. Details of our complaints procedure are set out in the Payment and Refund Policy.

These terms, their subject matter and their formation, are governed by the law of England and Wales. You and we both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a consumer resident elsewhere in the United Kingdom you may bring proceedings in the courts of the part of the United Kingdom in which you reside, and nothing in this clause deprives you of the protection afforded to you by the mandatory rules of the law of your country of residence.

11. Contact Route, Changes to This Page and Last-Updated Statement

Enquiries regarding this Legal Information page or related matters should be directed via the contact form on the Contacts page, or using the following details: email [email protected]; telephone 01494 671234; or by post to Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG.

The operator reserves the right to update this page periodically to reflect changes in law, business practices or operational details. Significant changes will be highlighted on this page. Continued use of the website following updates constitutes acceptance of the revised terms. We recommend that you print or save a copy of this page for your records if you intend to rely on it.

This page was last updated on 26 October 2026. If you have any questions about the information published here, or if you believe that anything on this page is inaccurate or incomplete, please contact us so that we can correct it.

Company Registration Number: 02867466 | VAT Registration Number: GB 645 085 923 | Registered Office: Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG | Email: [email protected] | Telephone: 01494 671234